Coaching Greatness

Are you ready to take a major step forward with your Aftermarket Automotive Repair shop, and step into potential that you never imagined existed? Are you looking for someone who will push you out of your comfort zone and help you to achieve your audacious goals? If you are ready to embark on this journey of change and growth you have come to the right place.

Coaching Approach

Coaching will help you to create an action plan that will yield tangible results, increase your bottom line, restore your vision and establish focused direction for your business.

Understanding your current state of affairs
Evaluating your financial attitudes and aptitudes
Understanding who you really are and what drives you
Understanding the purpose and motivation of your business
Encouraging incremental steps to improvement
Connecting you with a peer group of like minded entrepreneurs
Learning from peers
Building the courage to make the necessary changes
Frequent evaluations
Making adjustments to stay on course and keep moving forward
Remembering to celebrate the victories

Service Advisor Training

Level 1 training: This training helps service advisors with understanding, diagnostics, maintenance, tire sales, and service operations, while developing communication and sales skills. Resulting in better customer service, loyalty, and revenue.

Level 2 training builds on Level 1 for the automotive repair industry, with advanced techniques on client retention, key performance indicators, selling, customer experience, employees, and handling difficult customers.

Performance Groups

Leverage the power of a group, learn industry best practices, and grow your business with the help of other like-minded business owners

“Are you tired of feeling alone in the challenges of running your automotive aftermarket repair business? Join our Performace group of like-minded shop owners who meet monthly to discuss and improve our businesses. In our meetings, we dive into our performance from the past month and year, share our wins and losses, and learn new skills to do our jobs better. Together, we can achieve more and take our businesses to the next level. Don’t miss out on this valuable opportunity to grow and succeed with the support of your peers. Enroll today.”

Customer Experience Training

Making price less relevant

This two-day CX workshop is designed for key staff members in auto shops who want to improve their customer service skills and create a memorable customer experience. During the workshop, your staff members will work together to create a “never and always” list, which outlines the behaviors that they should always exhibit and the ones they should avoid. They will also develop a customer service vision statement that reflects the values and goals of your shop.

This workshop is a secret weapon for auto shops because, when you excel at CX, price becomes less relevant to customers. They are willing to pay more for excellent service and a memorable experience. By investing in CX training for your staff, you’re investing in the long-term success of your shop. Your staff will be equipped with the skills and tools they need to create loyal customers who keep coming back, which ultimately leads to increased revenue and profitability.

Hiring The Best Staff

Beech Consulting is a PXT Select™ authorized partner. PXT Select™ makes the very human decisions about hiring simpler and smarter. With innovative selection and employee assessment tools, PXT Select™ empowers business to make smarter hiring decisions by providing them with actionable data about candidates.

Fill in the gaps between a resume and interview with actionable objective data
Identify the most suitable candidates, streamlining an effective hiring process
Match candidates with jobs that fit their inherent capabilities
Identify opportunities to enhance performance and maximize an individual’s contribution to an organization
Reduce turnover and boost employee engagement

Clients discovering greatness

“Alan has made a profound difference to my business and my life. Within a few months of his guidance we managed to turn each month into a record month and turn a profit. Customer retention is up and my business is growing at a great pace.”
Ahmad Liaqat, PresidentCRS Automotive LTD.

“On behalf of Barton Auto Parts, we would like to thank Alan Beech for his dynamic coaching abilities and his strong foresight into the development of the independent repair shop business. Without his personal assistance, we would not see our key clients making the right changes to succeed in today’s business.”
Stephen Krieger, PresidentBarton Auto Parts

“Both our dealers and employees are drawn to Alan’s abilities to relate his experiences and knowledge and translate them to how we can better service our customers. Alan’s marketing expertise also helped each participant to recognize the unique value of their business and how to sell that value.”
Ryan Boyle, Director of MarketingRegional Tire Distributors

“Alan conducted a robust Tire Training program that helped my dealership staff grow their tire business. His knowledge, generated from years of retail tire expertise, brought a fresh and energetic approach to growing our tire business and increasing customer retention.”
Debbie Hawe, District ManagerGeneral Motors Customer Care and After-sales (Western Region)

Uncover your Greatness

With proactive coaching and training methods to help you discover your strengths and set benchmarks for growth and improvement.